Emergency Water Damage Repair & Restoration Services in Memphis, TN

Water damage is one of the most serious threats to both your property and your health. If you're currently facing water damage—or have in the recent past—it's critical to act fast to minimize structural damage, prevent mold growth, and avoid costly repairs. At Homeway Construction & Restoration, we provide 24/7 emergency water damage restoration services throughout Memphis, TN, and the surrounding communities. Our experienced team of certified professionals is always on standby, ready to respond to any type of water-related emergency, no matter the scale. We are a proud IICRC-certified, BBB-accredited business and offer free estimates on all services. We also work directly with your homeowner's insurance provider, handling documentation, moisture readings, and claim coordination to help ensure you receive maximum compensation for your loss.

Water damage emergencies can be overwhelming—but acting quickly and taking the right steps can help reduce the impact:

1. Locate the Source & Turn Off Your Water: If it is safe to do so, turn off your main water supply to stop the flow and prevent further flooding.
2. Turn Off Your Power: Shutting off electricity in affected areas helps avoid electrocution or fire hazards. Even a small leak can escalate quickly.
3. Call a Reputable Water Damage Company: Contact Homeway Construction & Restoration. We'll arrive fast, stop the water source, extract standing water, and begin the drying and restoration process while coordinating with your insurance provider.
4. Remove Valuables (If Possible): If conditions are safe, move personal items or valuables from affected areas. Avoid contact if sewage or electrical hazards are present.
   

Yes, homeowners insurance often covers water damage, but there are exceptions. Here's what you need to know:

Typically Covered:

• Sudden and accidental incidents like burst pipes or appliance malfunctions
• Weather-related damage (e.g., hail, wind, frozen plumbing)
• Vandalism or fire-extinguishing efforts

Not Covered:

• Neglected maintenance (e.g., long-standing leaks)
• Natural flooding (requires flood insurance)
• Sewer backups (unless covered by policy endorsements)
• Groundwater seepage
  

Choosing a reputable water damage restoration company like Homeway Construction & Restoration means choosing proven results. Our comprehensive process includes:

1. Assessment and Inspection – Emergency response team identifies the water source and assesses the damage.
2. Water Extraction – Quick removal of standing water using powerful pumps and vacuums.
3. Drying and Dehumidification – Industrial air movers and dehumidifiers ensure complete moisture removal.
4. Cleaning and Sanitizing – Safe disinfection of all affected surfaces.
5. Repairs and Restoration – Structural damage is repaired to return your home to its original condition.
6. Final Inspection – We verify successful remediation and safe conditions.
7. Documentation and Communication – Thorough records for insurance and full transparency throughout the job.
   

Understanding water contamination levels is essential to safe and effective cleanup. According to the IICRC, there are three categories:

• Category 1: Clean Water: From sanitary sources like broken supply lines or rainwater. Generally safe unless left untreated.
• Category 2: Grey Water: Contains moderate contamination (e.g., appliance discharge or sump pump failures). It can cause illness on contact.
• Category 3: Black Water: Highly contaminated, often from sewage backups, river flooding, or long-standing stagnant water. Requires specialized cleanup due to serious health risks.
  

At Homeway Construction & Restoration, we are Memphis' full-service experts for residential and commercial water damage recovery. Our comprehensive offerings include:

• Water Damage Restoration
• Water Extraction
• Water Mitigation
• Sewage Cleanup
• Thermal Inspection
• Structural Drying & Dehumidification
• Flood Damage Cleanup
• 24/7 Emergency Water Damage Restoration
  

Memphis's Top Water Damage Restoration & Cleanup Company

With years of experience, a commitment to fast response, and a reputation for quality service, Homeway Construction & Restoration is proud to be Memphis's leading water damage restoration company. We are IICRC-certified, BBB-accredited, and equipped with the latest tools and drying technology to take on any residential or commercial job. Whether it's a minor leak or a major flood, our trained and certified technicians will get the job done right the first time, restoring your peace of mind along with your property. Speak to us today!